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Testimonials

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Arthur treated us exceptionally well!

24-Apr-2018

Mary M.

Store Location: Pensacola, FL
This was our first time in Hanks and we were really surprised at how large your store was and the selection available. We were treated exceptionally well by your salesperson Arthur. He went out of his way to help us and ordered everything we needed. We will be repeat customers!



Enjoyable Buying Experience!

18-Apr-2018

Roscoe H.

Store Location: Destin, FL
Santos was very pleasant and helpful during our furniture purchase. His no pressure sales approach made our buying experience enjoyable.



Excellent salesman, experience and quality!

18-Apr-2018

Coleen W.

Store Location: Destin, FL
Excellent Salesman, excellent experience, excellent quality for price! Ben's smiling face & warm welcome made our buying experience the best! Beautiful showcase of Fine Furniture! Keep up the value, you have no competition where quality is concerned! Thank you, Coleen Wallace



Great prices and super friendly and helpful staff!

18-Apr-2018

Maggie E.

Store Location: Destin, FL
Great place to purchase furnishings for you home or beach rental! Great prices and super friendly and helpful staff! Santos,as well as all the staff, at the Destin location was a pleasure to deal with.



I'll go back to this store for all my future needs.

18-Apr-2018

Ben B.

Store Location: Destin, FL
I recently purchased a recliner from Hank's and was very satisfied with their selection, service and their prices. I had recently broken my leg and was needing recliner for my long term recovery. I had been to other nearby stores and their selection and service was sub par. All the recliners were in one section and I was able to try them all easily. The salesman was very knowledgeable and helpful. He was patient with me and together we figured out exactly what I needed. I got a great price and the chair was delivered to the store within just a few days at no extra charge. I'll go back to this store for all my future needs.



John is a great salesperson!

18-Apr-2018

Janet F.

Store Location: Destin, FL
John was extremely helpful without being pushy. He allowed us time to go through the store and browse at our our pace without hovering. He gave just the right amount of information and was there to answer our questions. He was a great salesperson. We will be back to purchase other items in the future.



Nice store!

18-Apr-2018

Debra D.

Store Location: Destin, FL
Your store is very nice and my sales person Jan Bentz was so helpful and patient



Very helpful!

18-Apr-2018

Laura G.

Store Location: Destin, FL
This sales guy is great. Not pushy, but suggestive and worked with me until we decided which piece would work for us. Very helpful and a great asset to your company. Thank you, Santos. It was a pleasure working with you Super Bowl Sunday.



Charlie went out of his way

17-Apr-2018

Melody M.

Store Location: Bentonville, AR
Went in not expecting to find what i was looking for since i was crunched for time but Charlie went out of his way to find me exactly the chairs I was looking for at a lower than expected price. I would recommend this store to anyone looking for just that perfect item.



Enjoyable buying experience!

17-Apr-2018

Roscoe H.

Store Location: Destin, FL
Santos was very pleasant and helpful during our furniture purchase. His no pressure sales approach made our buying experience enjoyable.



Great customer service!!

17-Apr-2018

Jordan P.

Store Location: Bentonville, AR
Great customer service!! Harrison was patient and very helpful getting me the pieces that I wanted. David and Delfino delivered exceptional customer service and the cherry on top of my visit to Hank's Furniture. Kudos all around!



Great experience!

17-Apr-2018

Rhonda H.

Store Location: Bentonville, AR
My experience at Hanks was great, Derek went out of his way to help me order a curio, I will definitely go back to Hanks.



Great experience!

17-Apr-2018

Dixie D.

Store Location: Texarkana, TX
Great experience! Dan helped us find exactly what we needed. He actually listened! My husband has several issues and Dan found the mattress we really needed. Tks so much.



I will go back to Hanks!

17-Apr-2018

Nora D.

Store Location: Bentonville, AR
What a great experience shopping at Hanks. Our salesperson Harrison remembered us when we returned to the store for the 2nd time. He is very knowledgeable about the product he sells and is also fun to work with. He answered all of our questions and even gave suggestions when he felt we needed help deciding. I will go back to Hanks and will recommend to everyone I know to work with Harrison Jones.



JC was great to work with!

17-Apr-2018

Amanda C.

Store Location: Little Rock, AR
J.C. Was great to work with. He is very knowledgeable of the products offered and seems like he really enjoys his job.



Johnny is Outstanding!!

17-Apr-2018

Wayne N.

Store Location: Hot Springs, AR
Johnny is Outstanding !! We purchased furniture yesterday and the experience was very positive. We love the sofa, Ottoman and kitchen table. Cannot beat Quality and price. It is important to note how courteous, patient and knowledgeable Johnny is. He really is a professional, and willing to put in the extra effort to please the customer. This individual knows his industry. Thank you Johnny ☺ LITTLE



Johnny was extremely informative

17-Apr-2018

Amanda C.

Store Location: Hot Springs, AR
We had such a wonderful experience buying our mattress. Johnny was extremely informative about the different mattresses. He even stayed later in order for my husband to pick up the mattress after 5:00. We are very pleased and will shop Hank's again.



Lezell was very professional and very nice.

17-Apr-2018

Don K.

Store Location: Little Rock, AR
Lezell was very professional and very nice. He was showing us around the whole store what they had and let us shop and left us be, while we looked things over. He was not following us around and let us shop and said i am here if you need me. He is a real good salesman , would highly recommend him. Thanks for being there. You were a very nice guy to.



Not pushy or aggressive!

17-Apr-2018

Marti & Jeff V.

Store Location: Panama City, FL
Excellent customer service from Andrew. Initial store visit in December. Andrew was very helpful yet genuine and not pushy or aggressive. Months later we were finally ready to make the purchase and Andrew remembered us, went above and beyond to get us what we needed. Delivery next week in our new and fully protected couch and loveseat! We will be back for future purchases,, and we will ask for Andrew.



Our browsing quickly turned into purchasing several rooms of furniture!

17-Apr-2018

Peggy C.

Store Location: Little Rock, AR
November 2017 we stopped at Hanks on Bowman Rd., Little Rock, AR to browse as we were in the market for furniture for our new home. Rick met us at the door and our browsing quickly turned into purchasing several rooms of furniture along with accessories. We were so happy to have Rick as our salesperson as he was so knowledgeable and actually knew more about what we needed than we did. Rick is truly a sales professional, very patience, kind and wonderful sense of humor. We are extremely pleased with our selections. Thanks Rick!!! Also want to thank the delivery men who did a great job setting up items and furniture placement. We highly recommend Hanks and Rick is the best of the best.



Return customer!

17-Apr-2018

Larry D.

Store Location: Searcy, AR
GReat exprience. Robert Skelton was very helpful. ended up purchasing a coffe table instead of a printer desk. will refer my family and friends to this location. this is the second purchase I have made at this location withing the last 2 years.



Service that goes above and beyond!

17-Apr-2018

Patty C.

Store Location: Little Rock, AR
Service that goes above and beyond! I stopped by Hank’s only to kill sometime while waiting for a cell phone repair. I had been looking for a new cocktail table for over a year and had just about given up. Lem Wilson greeted me at the door. He showed me a few cocktail tables that would match my western style décor. Since, I didn’t have my cell phone he texted me pictures and measurements. I made my selection when I got home and arranged to stop by to purchase. It so happened that the next time I needed to drive into Little Rock was Lem’s day off. Would you believe he agreed to come into the store on his day off to finalize the sale so I wouldn’t have to make an extra trip into LR. What a salesman!



Thank you, Dylan!

17-Apr-2018

Tina T.

Store Location: Texarkana, TX
We would like to thank Dylan for all his help picking out our living room furniture. He was very helpful. Can’t wait to get it home!



Very friendly and speedy service!!

17-Apr-2018

Kirsten S.

Store Location: Bentonville, AR
We went to pick up our huge sectional couch and David made the whole process go by quickly and smoothly! We didn’t have to wait for service, and he assisted in loading all of the parts onto our trailer! Very friendly and speedy service!! He is awesome!



Very informative and pleasurable experience!

17-Apr-2018

JP M.

Store Location: Hot Springs, AR
Bed Mattress Purchase: Wish I had gone to Hank's first for I had recently bought a mattress from another source, which after 3 nights left me with worst back trouble than my previous one. Hank's has a diagnostic machine that measures pressure points which results in a recommendation of which mattress is best for the customer. The results not only recommend the "High Price" mattresses, but also lists less expensive ones to chose from. Jim Helms is a awesome sales representative. Yes, it's his job to sell the customer the product that makes his company the most money, but unlike 85% of sales people, his displayed mannerism is not one of sales pressure but one of what's best available for the customer (keep up the great work Jim). As for the product I purchased, it will take a week for it was a custom order. But as for the service, it was a very informative and pleasurable experience. I highly recommend Hank's Fine Furniture to be the first stop when looking for household items. If no purchase is made, the customer has the needed information for continuing the search, hassle free.



Very pleased and impressed!

17-Apr-2018

Virginia, A.

Store Location: Bentonville, AR
Harrison was a very respectable young man and led us in the right direction to finding the furniture we wanted. We were very pleased and impressed with our experience.



We are exceptionally pleased!

17-Apr-2018

Steve P.

Store Location: Texarkana, TX
We just visited the local Hank"s store in our town and I was greeted by Dan Stanley. He was so very professional and polite. We were interested in new living room furniture and Dan went over and above to please us in our choice. We chose the Gunsmoke Series and Dan helped us to coordinate the accent piece to go along with our new sofa and love seat. We are exceptionally please with the attitude and atmosphere that Dan created for us. We hope to refer our friends and family to the local Hank's store here and we would be pleased if they asked for Dan. Great job!!!!!



All in all, an awesome shopping experience.

02-Apr-2018

Lon T.

Store Location: Rogers, AR
I am so grateful to your associate EJ. He helped my wife and I find some furniture that suited our needs. He was kind and considerate. We’re very thankful to him. Also, the loading guys in the back (Aaron and David) were very prompt in loading our furniture and made sure it was wrapped and ready for shipping. I thank these gentlemen as well. All in all, an awesome shopping experience. Thank you. Lon and Jodi Truelove



Couldn't have asked for a more friendly, informative salesman.

02-Apr-2018

Rhonda P.

Store Location: Pensacola, FL
Couldn't have asked for a more friendly, informative salesman. He helped us tremendously to get the quality furniture that you have. We really enjoyed talking to him and he really made things easier to select the furniture we wanted! Thanks Arthur!!!!



Eric is the most knowledgeable salesperson I have ever met.

02-Apr-2018

Scott H.

Store Location: Destin, FL
Eric is the most knowledgeable salesperson I have ever met. He knows his product and went above expectations. He went the extra mile and was very patient with us to look at a lot of furniture. We enjoyed buying from Hanks.



Excellent customer service!

02-Apr-2018

Keisha L.

Store Location: Conway, AR
Excellent customer service! Katherine was a great salesperson & helped us get set up with exactly what we needed! Our daughter is sleeping great on her new mattress! All staff in store were very friendly & professional. We will use Hanks for all of our furniture needs!



I’ll be back for more in the near future!

02-Apr-2018

Barry L.

Store Location: Destin, FL
I’ve purchased several pieces of furniture over the past 1.5 years; Eric Miller was involved with most of them. He even helped ensure a new mattress was delivered to my parents in NE Arkansas for Christmas last year. The last piece (Chest of Drawers) was one problem after another, but Eric made sure I was happy in the end. The repairman, Mark worked wonders to fix several issues with the piece after it received less than gentle treatment in transit. I’ll be back for more in the near future. Thanks!



Jan was very personal and helpful

02-Apr-2018

Janice H.

Store Location: Destin, FL
Jan was very personal and helpful with the decision making process of our purchase. Works well with people and professional. Thank you!



Katherine was SO friendly and very helpful

02-Apr-2018

Leesa C.

Store Location: Conway, AR
I searched for a new recliner for weeks. When I went to Hanks in Conway Katherine greeted me. Her knowledge of the products was beyond any others! Her patience and her disposition is extremely caring and compassionate as she could tell I was in a lot of back pain. I decided to buy a recliner from Hanks simply because Katherine was SO friendly and very helpful. She is a KEEPER!!! Oh and the Franklin "Mustang" recliner is really great too!!!



Our experience at Hanks furniture has been great.

02-Apr-2018

Jenny N.

Store Location: Rogers, AR
Our experience at Hanks furniture has been great. Wonderful customer service with Kelvin in the store and on time delivery with Nick and Luke. They were professional, friendly and didn’t take up a lot of our time. Thanks Kelvin, Nick and Luke!!



She went out of her way to help me

02-Apr-2018

Neil G.

Store Location: Pensacola, FL
Came in looking for my man chair and Jan took her time showing me the chairs that would be BEST for me. Being 6'3 and almost 300 lbs I needed something comfortable for me. She went out of her way to help me with the differences.



Thank you Brian

02-Apr-2018

Tracy C.

Store Location: Jonesboro, AR
We are very pleased with the friendly and professional service we got from our salesman Brian Shipman. Thank you Brian, we are looking forward to seeing you again.



The level of service at Hank's is beyond what you'd expect

02-Apr-2018

Anthony J.

Store Location: Pensacola, FL
James S. made a typically painful process very smooth and somewhat enjoyable. The level of service at Hank's is beyond what you'd expect, as I didn't feel as if I was shopping at a used car lot with sharks swarming. The furniture that we selected had an unbeatable manufacturer's warranty, a comfort and style match-up that we couldn't find elsewhere and we are incredibly confident in the choice to go through Hank's with our new purchase. We'll definitely go back for future furniture needs!



The nicest person we had encountered

02-Apr-2018

Jimmy Reed

Store Location: Texarkana, TX
We have spent several days looking at Living Room furniture. Stopped by Hanks prices were comparable we found what we wanted with the help of Dylan. He was very helpful and the nicest person we had encountered. Dylan made our experience very nice. This is our first purchase from Hanks but we will be back for future needs.



We feel like we got exactly what we wanted for the right price.

02-Apr-2018

Mandy W.

Store Location: Conway, AR
Katherine was very helpful and let us look on our own but was there to help when we needed her. Perfect mix of customer service. We feel like we got exactly what we wanted for the right price. We’ll definitely be back.



We made a friend and Hanks made happy customers.

02-Apr-2018

Roy & Glenda K.

Store Location: Jonesboro, AR
Alan, was a pleasure to work with, his, wit made his personality. We made a friend and Hanks made happy customers. When we get ready to do the rest of the house well return to Hanks and to Alan. Thank you all for bending over to please us.



We truly enjoyed our shopping experience!

02-Apr-2018

C. D. B.

Store Location: Conway, AR
We truly enjoyed our shopping experience! Our sales associate.....Aaron.....was so kind and helpful! This was our first visit to your store, but, certainly not our last!



We will recommend Hanks in the future.

02-Apr-2018

Hartnell H.

Store Location: Destin, FL
Eric was very responsive, professional and helpful in our purchase choice. We will recommend Hanks in the future.



We would definitely go back to Hank's

02-Apr-2018

James H.

Store Location: Mobile, AL
Brandi was very patient, informative, and helpful. She has a great personality and customer service oriented attitude. She was tireless in helping us find exactly what we wanted and making that purchase a pleasant experience. She is a great asset to Hank's (I'm sure Hank's knows this). The delivery crew were great, on time, courteous and experienced. Plus...we loved the furniture in our house!! Thank you, all!! We would definitely go back to Hank's for any furniture needs and especially to Brandi for her assistance.



What a great experience!

02-Apr-2018

Marla M.

Store Location: Conway, AR
We were searching for a couple of black leather recliners for our cabin and were having a hard time finding any that were A) black and B) comfortable. I walked in the store and told Katherine what I was looking for. She said there weren't any black ones in stock but I should take a look at a charcoal one they had. I was hesitant but decided I might as well since I was there. The color wasn't EXACT:Y what I wanted but I knew it was dark enough it would work. Then I sat down... I was so impressed with the comfort! It had great lumbar support which is rare. I was with a couple of family members and we were meeting the rest of my family for dinner. I texted my two boys and my husband and told them they had to come sit in them because I wasn't going to be responsible if they didn't find them as comfortable as I did. One by one they showed up. I think we were just hanging out for about an hour! The store wasn't very busy so I didn't feel in the way. Katherine offered all of us something to drink and told us to just relax. I didn't feel one bit of pressure from her or anyone else in the store but we were also taken care of. What a great experience! Oh yea, we bought 2 and have had them at the cabin for a couple of weeks and are extremely satisfied with our purchase!



Wonderful and efficient experience.

02-Apr-2018

April T.

Store Location: Pensacola
Wonderful and efficient experience. I dreaded having to start the process of furniture shopping. I was expecting the usual high stress pushy sales pitch that we all have been subjected to at some point. But from the minute I walked in the door, Jack Webb was as low pressure but yet accommodating as anyone could be. He was knowledgeable but not over the top with typical sales lines. Jack explained the whole process from the pricing, to the current sales deals, to the payment terms, to the delivery. I was literally in and out in less than 45 minutes. I will not hesitate to shop for furniture from now on knowing I can ask for Jack at HANK' S FINE FURNITURE.



Great experience at Hanks!

15-Jan-2018

Elizabeth Lemley

Store Location: Texarkana, TX
We went to Hanks looking for a new mattress and met Dylan . He had us use the new matress indicator . We had a print off for mattresses best suited to our pressure points in about 5 minutes . We quickly found two that we really liked , a Serra hybrid and a kingsdown 800 series . Even though there was quite a price difference we never felt pressured one way or another . We even decided to go to dinner to talk it over and told Dylan would be back with a decision afterwards . He never made us feel like we had to make a decision before leaving simply handed us his card , said he would be there until 8 , and to please ask for him when we came back in . We were gone for maybe 30 minutes and decided to go back and order the Kingsdown 800 series . We are happy with our purchase and can’t wait to get our new mattress in ! Thank you Dylan for an easy and great experience at Hanks Fine Furniture !



Great job and very friendly!

15-Jan-2018

Sarah C.

Store Location: North LIttle Rock, AR
Zach completely made us feel at ease buying new furniture! We told him what we wanted, and he knew exactly what to show us! He went above and beyond and got us a great deal on everything that we wanted! Great job and very friendly!



I am very happy with my furniture

15-Jan-2018

Fionna A.

Store Location: Fort Smith, AR
I recently purchased bedroom furniture, and Justin was most helpful. He worked to get my furniture delivered several weeks early. He also checked in with me once the furniture arrived at the store and let me know it was in good shape. I am very happy with my furniture. Thanks, Justin!!



I love my new couches!

15-Jan-2018

Christine P.

Store Location: Destin, FL
Eric was very helpful. He answered all of my questions and had suggested different options that I had not thought about. Delivery was right on time, too. I love my new couches!



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