Testimonials

Have testimonial you would like to submit? Click here.


Exceptional service all around.

07-Nov-2018

Joanne B.

Store Location: Rogers, AR
Exceptional service all around. Trish greeted us with a smile and a hello.. She was very knowledgeable in answering all of my questions and went above and beyond in helping me find the perfect recliner.. she’s 5-star .... Thanks Again Trish!!!!



Good Sales Team.

07-Nov-2018

Michael D.

Store Location: Bentonville
Great Experience with the sale and quick delivery of furniture just purchased. He and his fellow associates made good on their word. Good Sales Team.



Great experience!

07-Nov-2018

Eleanor D.

Store Location: West Little Rock, AR
I’m so excited about my new couch and I could not have asked for a better salesperson than Justin! Great experience!



Highly recommended, will shop there again in the future.

07-Nov-2018

Nick W.

Store Location: Little Rock, AR
Becca was extremely helpful and not at all pushy. She thoroughly explained the details of the Labor Day sales going on, and patiently showed me numerous furniture options based on my expressed preferences. Highly recommended, will shop there again in the future.



It was a wonderful experience.

07-Nov-2018

Lynda M.

Store Location: Little Rock, AR
Looking at furniture with Irma was like looking with my sister....fun! She and Kayci, in the office, worked together as team to take care of me and another customer very efficiently, without making either of us feel neglected. It was a wonderful experience.



Very pleased!

07-Nov-2018

Barbara K.

Store Location: Rogers, Ar
I was very pleased with my experience shopping at Hanks for my new chair. Stephen was very helpful in answering all my questions about the chairs both times I visited the store. Once I decided which one I wanted and it was ordered I was delivered the chair by Jacob who was also very good at getting it into my home and making sure it was not damaged and working properly. He removed the cardboard packaging and took all the wrappings with him. Would definitely do business with both of these young men again.



We were very impressed. 5 stars!

07-Nov-2018

Aaron M.

Store Location: West Little Rock, AR
Our family strolled into Hanks this afternoon with a passive interest in replacing our couch--maybe find out where we could get one of those toy trains that goes around a Christmas tree. We weren't really intent on buying anything today--just window shopping. A short time and several thousand dollars later, our sales associate had sold us on a floating couch from The Jetsons, wrap around covers, and a cyborg bed that simulates zero-G, charges our phones, and instructs us how to sleep. He couldn't find any toy trains in stock, but after arranging a delivery of our new future furniture, I discovered he had hooked us up with an actual locomotive! I wondered why the delivery fee was $465,000. We were very impressed. 5 stars!



Would definitely do business with both of these young men again.

07-Nov-2018

Barbara K.

Store Location: Rogers, AR
I was very pleased with my experience shopping at Hanks for my new chair. Stephen was very helpful in answering all my questions about the chairs both times I visited the store. Once I decided which one I wanted and it was ordered I was delivered the chair by Jacob who was also very good at getting it into my home and making sure it was not damaged and working properly. He removed the cardboard packaging and took all the wrappings with him. Would definitely do business with both of these young men again.



5 stars

13-Jun-2018

Rebecca Leamer

Store Location: Pensacola Florida
Priscilla greeted my wife and I at the door will a smile and a warm hello and was very helpful in finding a dining room set .she took her time and showed us all the table and chairs they had and answer all are questions she is a 5 star



5 Stars all around!

13-Jun-2018

Anna-Maria Walker

Store Location: Russellville, AR
Exceptional service provided by Jay! He was very knowledgeable in answering all of my questions, and he went above and beyond in helping me find the perfect couch. He showed extreme patience with my indecisiveness and even took the (quite a bit of) time to go through countless fabric patterns to find the perfect accent pillows that would match my home’s style.all of the staff was very friendly and helpful. 5 Stars all around!



Aaron Sarna was fabulous!

13-Jun-2018

Jonathan & Rachel Grist

Store Location: North Little Rock, AR
Aaron Sarna was fabulous! He made my buying experience fun, all while keeping it professional.



above and beyond

13-Jun-2018

Nicholas Butterfield

Store Location: North Little Rock, AR
Russell was a great help. He went above and beyond to show me many products even though I was only buying one item today. When I do come back Russell will be the only one I will buy from!



awesome

13-Jun-2018

Part Power

Store Location: Fort Smith, AR
Love the selection and mike gibbes was awesome. He helped me without being pushy. I highly recommend mike and hanks fiiiiine furniture



Beautiful furniture

13-Jun-2018

Kenny King

Store Location: Jonesboro, AR
Me and my wife have been doing business with Hanks for a long time and always asked for randy. They have very beautiful furniture, randy has always been straight forward and cooperative with us. He will work with you on a purchase if need so, thank you!!



Best experience ever.

13-Jun-2018

Manuel Bonin

Store Location: Russellville Arkansas
We went in looking for a recliner. As we were talking to Clint about my boyfriend's up coming shoulder surgery he told Clint about he wasn't happy about our bed bought somewhere else. So Clint took us over to the bed match machine and after I entered our info it matched us.and we looked at a couple and found our perfect one. He sat and talked to us about what the price and different options. We are very pleased that we didn't feel pressured to buy anything. Best experience ever. Thank you Clint Atwood. We got our chair and our bed. Super nice people. Thank you



Can’t say enough nice things

13-Jun-2018

Kathy Bryan

Store Location: Rogers AR
My husband and I were looking for furniture at the Rogers AR store and as we entered we were greeted by a very nice salesman, Roy, who explained where to look for various items. He allowed us to browse through different sections of the store and soon met us to answer any questions and offer his help. He was very helpful with everything and we ended up purchasing a couch, love seat, and rug. Without his help I doubt I would have made a purchase that day. Can’t say enough nice things about him and the service he offered us. Enjoyed so much our shopping experience at Hanks Fine Furniture with so many selections to choose from and friendly helpful service. Thanks so much!



Clint definitely was a factor in our purchasing from Hank's.

13-Jun-2018

Clint Atwood

Store Location: Russellville, AR
We recently purchased a mattress and two recliners from Hank's. Our salesman, Clint Atwood was very personable and also knowledgeable. Even when we changed our mind about which recliner we wanted the next day, there was no problem. Clint definitely was a factor in our purchasing from Hank's.



Clint was beyond great!

13-Jun-2018

Jennifer Holman

Store Location: Russellville, AR
Clint was beyond great! My husband has been in a back brace for the last 6 months due to surgery and we came in looking for a mattress that would be suitable for my husband. Clint immediately recommended the bedmatch machine and so we gave it a shot with a little skepticism. The first three mattresses that were on the list were perfect. We finally decided on a mattress with Clints help and couldnt be happier.



Enjoyed working with Russell.

13-Jun-2018

Terri McManus

Store Location: North Little Rock, AR
Gave his full attention to understand what I was searching for. Very helpful and willing to move furniture to help make final purchase decision. Enjoyed working with Russell.



Excellent friendly service

13-Jun-2018

Joe Mumma

Store Location: Fort Smith, AR
Excellent friendly service



great at helping

13-Jun-2018

Teresa K.

Store Location: Fort Smith
Justin was very helpful and really good at explaining the differeces in the mattresses and didnt try to sell us the most expensive one...great at helping



great experience

13-Jun-2018

rodney kenner

Store Location: Russellville, AR
got to hanks greeded right away by clint very nice very helpful no pushing for sales we ended up all new livingroom and kitchen table a few other items great experience will be going back whenever we need anything need more salesman like clint.



Great experience

13-Jun-2018

David Morgan

Store Location: Pensacola, FL
Great experience, bought a sleeper sofa and chair. Jack was very friendly, knowledgeable on products. He let us just look around on our own which was great but stayed close enough for us to find when we had questions. Thanks Jack!



great experience with Robby Deal

13-Jun-2018

Jason DeLancey

Store Location: Russellville, AR
Visited hanks in Russellville today had a great experience with Robby Deal went above and beyond to meet our needs we will be back to purchase more furniture and will ask for him next time.



Great experience.

13-Jun-2018

MARGARET Simmos

Store Location: North Little Rock, AR
Zac and Terrance were very helpful in assisting us with our kids bedroom set selection. Great experience. Thank you guys.



Great price and great product.

13-Jun-2018

Alan Pender

Store Location: Jonesboro, AR
Had visited with Steve on the phone a couple weeks before we actually got to the store. He remembered the conversation (which I appreciated). Was very professional and helpful. Great price and great product. I will go back!!! Thanks Steve for all your help.



great selection.

13-Jun-2018

Willie A

Store Location: Texarkana, TX
Dan, thanks for your expertise for helping me make a great selection.



Highly recommend Hank's in Russellville.

13-Jun-2018

Camille Blackshire

Store Location: Russellville, AR
Recently purchased a couch, loveseat, chair and ottoman and queen mattress from Hanks. Our sales person Clint was very friendly, courteous and took time to understand our needs. Highly recommend Hank's in Russellville.



His knowledge of the products is very helpful.

13-Jun-2018

Tracy F.

Store Location: Forth Smith, AR
Mike He is a fantastic salesman, his no pressure attitude makes it a pleasure to do business there. His knowledge of the products is very helpful. He even came in early to accommodate my needs. Thanks Mike!



I am so happy I came to Hanks!

13-Jun-2018

Orajane Harrell

Store Location: Russellville, AR
I’ve had my Lane Recliner for 10 plus years and it was time to get a new one. Thank goodness I came in and met Clint! He was very professional and polite. Within 30 minutes I had not only gotten a new Lane Recliner, but two new recliners! I am so happy I came to Hanks. I will most certainly be returning in the future.



I had a great experience with my mattress purchase.

13-Jun-2018

Karen Lee

Store Location: Russellville, AR
I had a great experience with my mattress purchase. My salesman Clint was very thorough with explaining the differences, options and warranties, and did the electronic sleep test to help us determine which mattress best fit our sleep patterns. My spouse and I were far apart on the recommended levels of firmness. We choose a mattress, and after receiving it and trying it out for about 30 days, we just weren't happy with it. I contacted Clint, and he arranged for an exchange with zero complications, which included picking up the first mattress and delivering and setting up the second with no extra charges. We're very happy with the second mattress. It's difficult to know in the store how a new mattress will work at home. I chose to do business with Hanks, based on the stability of the company and the sleep guarantee, and I'm very happy that I did based on my experience with the company and with Clint.



I will be a returning customer

13-Jun-2018

Larry R.

Store Location: Fort Smith
Mike was very helpful at Hanks. I had a pleasant experience working with him at the Fort Smith store and will be a returning customer.



I will return for my next purchase!!

13-Jun-2018

Sharmain Mosby

Store Location: North Little Rock, AR
Love the personal attention of my sales person! My future is wonderful and I will return for my next purchase!!



I would definitely recommend Hanks

13-Jun-2018

Randy Davenport

Store Location: North Little Rock, Arkansas
We went to Hanks to look for a recliner. Zac met us the door and was very friendly. He showed us several chairs then let us look so we could make a choice. He never pressured us or tried to make us hurry. This is what I want and must have in a salesperson. We made our choice and are very happy with it. I would definitely recommend Hanks and Zac for any furniture needs.



I would definitely recommended them for any deliveries!

13-Jun-2018

Randy Davenport

Store Location: North Little Rock, AR
Recently had two deliveries from Hanks in North Little Rock. The first chair was delivered by Billy and Tom. Both guys were very professional and really friendly. They placed the chairs exactly where we wanted them. They did so good on the first delivery that I requested them for the second one. I would definitely recommended them for any deliveries you might have from Hanks.



I would recommend him and your store

13-Jun-2018

Linda Willis

Store Location: North Little Rock, AR
Russell was very helpful. He answered all of our questions and spent time with us. He is a very good salesman and I would recommend him and your store.



I wouldn't hesitate to visit Hank's again

13-Jun-2018

Brandon

Store Location: Fort Smith, AR,
I recently purchased a new mattress from Hanks in Fort Smith, AR, working with Justin Bailey. Justin was a pleasure to work with and very helpful in the selection process. After having the mattress for a few weeks, i realized it was a little too firm for my liking. I contacted the store and spoke with Justin and he walked me through the 30 day comfort guarantee return policy and helped me select a mattress more to my liking. Justin made the process very easy and again was a pleasure to work with. I wouldn't hesitate to visit Hank's again and work with Justin on an further purchases I might need.



It's guys like you that make a business better.

13-Jun-2018

Kevin Smith

Store Location: Rogers, AR
David did an excellent job in wrapping and loading our purchase. He was extremely courteous and quick and made sure our order was loaded safely. Thanks David, it's guys like you that make a business better.



Jay made our shopping experience worth it.

13-Jun-2018

Cynthia Anthony

Store Location: Russellville, AR
We were looking for allot of seating for our living room in a small package. We had limited space available to use. We told Jay this and immediately he started showing us different things around the store. The selling point was the sectionals that you can build to suit. Jay helped us rearrange one that he had in the store so we could measure to make sure it would fit. Thank you so much for being an energetic enthusiastic salesman. You made our shopping experience worth it. When we came back to pick up our furniture we ended up buying a TV console and now we're probably going to buy a new mattress for our bed. Thank again to Jay and all the friendly faces at Hanks in Russellville.



Jeff was so much help!!

13-Jun-2018

Tim Hamilton

Store Location: North Little Rock, Arkansas
Jeff was so much help!! We got our furniture special order and was out in no time. This is our second time to buy from Hank’s and from Jeff. If you need furniture go down and see Jeff he will help you get what what you are looking for. Thanks Jeff!!! The Hamilton Family



John MIller was AMAZING.

13-Jun-2018

Heather O.

Store Location: Destin, FL
John MIller was AMAZING. He was so helpful but at the same time not pushy or bothering! He let my husband and I sit on "our" couch and discuss things without bothering us as we discussed our options! He also allowed us to leave the store with 2 pillows to take home to make sure they would match our walls. We made our decision and came back to purchase a couch and a chair. The process was very easy and quick and John was VERY friendly! I woudl ONLY use someone like John in the future! Thank you Hanks Fine Furniture for being so good to us!



Just was very professional!

13-Jun-2018

Rebakah M.

Store Location: Fort Smith, AR
Good service, very professional! Came in just looking for one thing. Walked out with 2. Great Customer service!



Justin was great from the moment that we walked into the door.

13-Jun-2018

Roy H.

Store Location: Fort Smith, AR
Justin was great from the moment that we walked into the door. He gave us information without pressure. He let us know that he was there without following us around. He was very personable are respectful.



Knowledgeable and professional

13-Jun-2018

JoAnne F

Store Location: Texarkana, TX
Dan Stanley was knowledgeable about the furniture and professional with his salesmanship. Thank you for time and effort that you showed to us while we made our decision.



Love your store!

13-Jun-2018

Sharon Waters

Store Location: Rogers, AR
Love your store! Love Joe Carr! I shop this store frequently and Joe is always so helpful in every way. He is the reason I return to Hanks Furniture anytime I need something new for my home. Thank you Joe!



My experience was outstanding

13-Jun-2018

Tamee H.

Store Location: Destin, FL
Eric is the best salesman I have ever worked with. My experience was outstanding



No pressure sales!

13-Jun-2018

Linford Y.

Store Location: Destin, FL
Eric did a great job getting us the furniture that we needed. We did not feel pressured but comfortable the entire time.



outstanding job

13-Jun-2018

Melissa Tanner

Store Location: Rogers, AR
David & Luis were the men that delivered my king bed and mattress upstairs in my condo. They did an outstanding job and went above and beyond to help me move a few other items out. Very nice and polite and extremely helpful!!



Overwhelming amount of options!

13-Jun-2018

dawn addington

Store Location: Pensacola, FL
Arthur helped me find the right couch and kept me happy and helped me look through the overwhelming amount of options!



Really appreciated his customer service!!!

13-Jun-2018

Hollis L.

Store Location: Fort Smith, AR
Jay went out of his way to help us!!! Was most accommodating in selecting our recliners. Really appreciated his customer service!!!



Submit Your Testimonial

* Required